Unfortunately, this software appears nowhere on the Evernote web site and disappeared from my computer. I read all of the instructions, download the firmware update, and when I go to install the application receive an error (attached) saying that I must first install Scansnap Manager Evernote Edition in order to update the firmware on my scanner. But I do see a help article related to updating the firmware on our Evernote Edition scanners so they can become regular IX500 scanners. So I go on the Evernote site to download it, and can't find the software. The green button flashes whenever I hit the scan button, and I noticed the Scansnap Manager Evernote Edition software has suddenly disappeared from my PC. Today, for whatever reason, my scanner won't scan. We've been an Evernote business customer for going on nearly 10 years. My company bought multiple Evernote Edition Scansnap scanners years ago to the tune of $500 each. As the title says, I need Scansnap Manager Evernote Edition software and it's not listed for download anywhere.
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